At Clogzilla Plumbing & Drainage, we believe that looking after your home starts with looking after each other. Serving Maidenhead, Windsor, Slough, and surrounding areas, we've built our reputation not just on reliable repairs, but on our genuine commitment to helping residents prevent problems before they happen.
🧭 Why Drainage Matters
We understand that plumbing issues can be stressful - and sometimes costly - which is why we start every job with honest advice and practical self help tips you can try before we even lift a spanner.
At Clogzilla, we know that drainage problems don't just cause inconvenience - they can lead to costly damage, unpleasant smells, and even health risks if ignored. That's why we've created this practical, jargon-free FAQ section to help Maidenhead homeowners understand the most common drainage issues, how to prevent them, and when to call in the experts.
Whether it's a slow-draining sink, a soggy garden after rain, or mysterious gurgling sounds from below, we've got you covered. These FAQs are designed to empower you with honest advice, seasonal tips, and simple solutions - all backed by our community-first approach and years of hands-on experience.
Clogzilla Drainage FAQs
1. Why is my sink or shower draining slowly
Common causes:
- Hair, soap scum, grease, or food waste buildup
- Poor pipe gradient or partial blockages
Quick fix:
- Pour boiling water followed by enzyme-based cleaner
- Use a plunger or drain snake if safe to do so
When to call us:
- If the problem recurs or affects multiple fixtures
- We offer CCTV inspections to pinpoint deeper issues
2. Why does my toilet keep overflowing?
Likely causes:
- Blockage in the toilet trap or drain line
- Faulty float valve or fill mechanism
What to do:
- Stop flushing and use a plunger
- If overflow continues, shut off water and call us
Pro tip:
- Avoid flushing wipes, cotton pads, or excessive paper - even “flushable” ones
3. How do I know if my outside drain is blocked?
Warning signs:
- Water pooling around drain covers
- Foul smells or slow garden drainage
- Gurgling sounds during heavy rain
Seasonal tip:
🍂 Before autumn leaf fall, clear garden drains and gutters to prevent blockages.
We can help with:
- Drain cover cleaning, root removal, and jetting
- Preventative maintenance plans
4. What's the safest way to unblock a drain?
start with:
- Boiling water + enzyme cleaner (eco-friendly and pipe-safe)
- Manual tools like plungers or drain rods
Avoid:
- Harsh chemical drain cleaners - they corrode pipes and harm the environment
Our solution:
- High-pressure water jetting
- CCTV diagnostics for recurring issues
5. Can tree roots damage my drainage system?
Yes - and it's more common than you think.
- Roots seek moisture and can infiltrate joints or cracks
- Symptoms: recurring blockages, sinkholes, or foul smells
We offer:
- Root intrusion inspections
- Trenchless repairs to avoid garden disruption
6. Who's responsible for blocked drains - me or the council?
Your responsibility:
- Drains within your property boundary
Council/Thames Water responsibility:
- Shared drains or public sewers
Need help figuring it out?
- We'll inspect and advise on next steps
- We can liaise with Thames Water if needed
7. Do I need a drainage certificate for home improvements?
Yes, if you're:
- Connecting to public sewers
- Altering existing drainage systems
We provide:
- Drainage mapping and certification support
- Compliance with local building regulations
8. What's a CCTV drain survey and when should I get one?
What it is:
- A camera inspection of your underground drainage system
When to get one:
- Before buying or selling a property
- After recurring drainage issues
- Before major renovations
What you receive:
- A detailed report, footage, and expert recommendations
📣 Want more help?
Explore our Self Help Plumbing Guides for seasonal tips, DIY fixes, and honest advice - all written with Maidenhead homeowners in mind. From “How to Prevent Autumn Drain Blockages” to “DIY Drain Unblocking: What Works and What Doesn't,” we've got your back.
